Q:When can I get the price ?
A: we usually quote in 24 hours after received your inquiry.For any urgent questions,
you can call us at :86-189 3914 7585
Q: What’s your main product ?
A: Our main product is coffee set/ tea set/ cup&saucer/ dinner set/ mug/ cawa cup
Q: What is the material of your products?
A: Fine stoneware, fine porcelain,earthenware.
Q: Where is your factory located? How can I visit there?
A: Our factory is located in Yuzhou,Henan, that is the biggest ceramic manufacturing
base, it takes about 2 hours from Zhengzhou Airport to the factory.
Q:How can I get a sample to check your quality?
A: If you have freight collect express account such as UPS, Fedex, we can send the
sample for free(Customized samples will charge sample cost about USD5 per piece,
and return after the order.)
Q:How long can I expect the sample?
A: Usually 1-7 days to prepare the samples.
Q:What is the lead time for mass production?
A: Usually 14-30 days after we get the deposit or confirmed L/C.
Q:What’s your items of delivery?
A: We accept EXW,FOB,CFR,CIF,etc. you can choose the most convenient and cost
effective for you.
Q:How does your factory do regarding quality control?
A: Quality is priority. We are always attach great importance to quality controlling
from the very beginning to the very end.
Q: What other service can we get after order?
A: Become our VIP customer, you can get the extra service:
1) design the colorbox and find the best solution for the packing.
2) Design the catalogue.
3) QC for the goods from the other supplier.